Shipping
UK Shipping £3.99
Orders will be dispatched within 3 working days unless otherwise notified. All orders are sent by Royal Mail 24Hr Tracked. Once the order is placed you accept our terms that your order will be sent via Royal Mail 24Hr Tracked. Please see the Royal Mail website for further information on Royal Mail 24Hr Tracked.
Free Click & Collect- available from our Brighton Store
Worldwide Shipping £25
Orders will be dispatched within 3 working days unless otherwise notified. All orders are sent by Royal Mail Tracked International Signed.
UK Royal Mail 24 Tracked £3.99
Free Click & Collect from our Brighton Store
(please wait for us to confirm by email that your order is ready for collection)
USA & Worldwide Delivery £25.00 (7-12 working days)
For queries relating to your delivery please email info@littledarlingscloset.co.uk
Returns
Our returns policy is 14 days from the date of delivery, there are no strictly no exemptions to this. Customers are responsible for paying for their own shipping costs for exchanging/returning items. Shipping costs are non-refundable. We recommend you obtain a tracking number for your return. Parcels which are lost in the post will not be eligible for a refund/exchange/credit.
To begin your returns process please email info@littledarlingscloset.co.uk stating your order number and your reason for return. We no longer include return slips for environmental reasons.
To be eligible for a return, your item must be unused, unworn and in the same condition that you received it, including any garment tags / packaging still being attached.
If a returned item is received later that 14 days but before 28 days a voucher code to the value of the item will be issued.
Our Returns Address is to our WAREHOUSE ONLY, NOT OUR RETAIL SHOP
Little Darlings Closet, KC Services, 80A The Brent, Dartford, DA1 1YW
SALE ITEMS ARE ELIGIBLE FOR EXCHANGE ONLY
We do not accept returns on sale items, underwear, swimwear, socks or tights.
We do kindly advise you track your return or send it signed for as we cannot be held responsible for items that get lost in the post on their way back to us.
Refunds (if applicable)
Once your return is received and inspected, we will only notify you if the return is rejected. This process can take 5-10 days from the date we receive the item back.
If the return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 business days.
Unless the item is deemed faulty, original shipping fees will be deducted from your return.
Late or missing refunds (if applicable)
If you haven’t yet received a refund after 5-10 working days have passed, please contact your bank or credit card company, it may take some time before your refund is officially posted.
If you have done the above and you still have not received your refund, please contact us at info@littledarlingscloset.co.uk
Exchanges (if applicable)